The International Learning & Development Council (ILDC) ("ILDC," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website, ildcouncil.com, or use our services, resources, credentialing, accreditation and related offerings.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared and the choices and rights available to you.
By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires your consent for a particular processing activity, we will seek that consent separately.
The International Learning & Development Council (ILDC) is an international standards, accreditation and credentialing council committed to advancing professional excellence across learning, development, leadership, business and professional practice.
Through our website and services, ILDC may provide information relating to professional standards, credentials, accreditation, professional recognition, learning and development, insights, resources, applications and related initiatives.
We may collect information that you provide directly to us, information generated through your use of our website and information received from third parties where appropriate and permitted by law.
Depending on how you interact with ILDC, we may collect:
Where you apply for an ILDC credential or accreditation, we may collect additional information necessary to assess your eligibility, application, professional experience, qualifications, competencies and supporting documentation.
When you visit our website, certain information may be collected automatically, including:
This information helps us understand how visitors use our website, maintain website security, identify technical issues and improve our services and digital experience.
We may use personal information for legitimate business and operational purposes, including:
Where you apply for an ILDC credential or accreditation, your information may be used to:
Where appropriate and consistent with ILDC's policies, professional recognition information may be published or otherwise made available for verification purposes.
Where permitted by applicable law, we may use your contact information to send:
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us. Please note that you may continue to receive essential service or transactional communications where necessary.
ILDC may use cookies, pixels, tags, analytics technologies and similar tools to operate and improve our website.
These cookies are necessary for the website to function properly and may support security, navigation, session management and other essential functions.
These cookies help us understand how visitors use our website, such as which pages are visited and how users interact with website content.
Where applicable, these technologies may help us understand the effectiveness of marketing activities, measure campaigns or provide more relevant communications and advertising.
You may manage or restrict cookies through your browser settings and, where available, through our website's cookie preference controls. Disabling certain cookies may affect the availability or functionality of some website features.
Where applicable data protection laws require a legal basis for processing personal information, ILDC may process information on one or more of the following grounds:
Where we rely on consent, you may withdraw that consent subject to applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
ILDC does not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary to operate our website, provide services, process applications, communicate with users or meet legal and regulatory obligations. These third parties may include service providers supporting:
Such third parties may process information only as necessary to provide the relevant services or as otherwise permitted by law.
We may also disclose information where required by law or legal process, to comply with regulatory requirements, to protect the rights, property or safety of ILDC and our users, to investigate fraud or security incidents or in connection with a corporate restructuring or transfer of assets where legally permitted.
ILDC operates in an international environment and may use service providers or technologies located in countries other than the country in which you reside. Where personal information is transferred across borders, ILDC will take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection and privacy laws.
ILDC takes reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, unauthorised disclosure, alteration, loss, destruction and misuse.
However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, process applications, maintain credential or accreditation records, communicate with you, meet legal and regulatory requirements, resolve disputes and maintain appropriate business and professional records. The retention period may vary depending on the nature of the information and the purpose for which it was collected.
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Some rights may be subject to legal limitations or exceptions. To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before fulfilling certain requests.
Our website may contain links to websites, platforms, resources or services operated by third parties. These third-party websites have their own privacy policies and practices. ILDC is not responsible for the privacy, security, content or practices of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information.
Our website and services are intended primarily for professionals, organisations, institutions and other users engaged with learning, development, leadership, professional practice, credentialing and related activities. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to ILDC without appropriate authorisation, please contact us so that we can review and take appropriate action.
As part of ILDC's credentialing and accreditation functions, certain information relating to professional recognition may, where appropriate, be used for verification, recognition, directory or communication purposes. This may include information such as:
ILDC will seek to handle such information in accordance with applicable policies, agreements and privacy laws.
ILDC may update this Privacy Policy periodically to reflect changes in our services, website functionality, technology, data processing practices or legal and regulatory requirements. When changes are made, the updated policy will be published on this page and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, requests or complaints relating to this Privacy Policy or the handling of your personal information, please contact ILDC:
Website: ildcouncil.com
Email: support@ildcouncil.com
We are committed to handling personal information responsibly, transparently and in accordance with applicable privacy and data protection requirements.